At Machu Picchu Peru Trek E.I.R.L. (hereinafter referred to as Machu Picchu Peru Trek), we are committed to protecting the privacy and personal data of our clients, users, and collaborators in accordance with Law No. 29733 – Personal Data Protection Law, its Regulations, and other applicable Peruvian regulations.
Our goal is to ensure that your personal data are collected, stored, and used responsibly, transparently, and solely for the purposes for which you have given your consent.
1. Data Controller
The entity responsible for the processing of your personal data is:
Machu Picchu Peru Trek E.I.R.L.
Registered in Cusco, Peru.
Email: [add your official contact email, e.g., info@machupicchuperutrek.com]
Phone: [add your contact number]
2. What personal data do we collect?
We collect personal data that are strictly necessary for providing our tourism and travel services, including but not limited to:
Full name
National identity document or passport number
Email address
Telephone number
Country of residence
Payment and billing information (when applicable)
Travel details, preferences, or dietary requirements (for tour arrangements)
When required by law, we may also collect additional information to comply with administrative or tax obligations.
3. Purpose of data processing
Your personal data will be processed for the following purposes:
To manage, confirm, and provide the tourism and travel services you request.
To communicate with you regarding your reservations, itineraries, or modifications.
To send you information, offers, and promotions related to our services (if you have given consent).
To comply with legal obligations related to travel, invoicing, and recordkeeping.
To maintain a historical record of our clients and improve our service quality.
4. Consent and legitimacy
By providing your data voluntarily—whether through our website, contact forms, email, or in person—you authorize Machu Picchu Peru Trek to process your personal information in accordance with this notice.
You may withdraw your consent at any time through the channels indicated in this document.
5. Data storage and security
Your personal data are stored in databases owned by Machu Picchu Peru Trek, located in secure environments and protected by technological and administrative measures to prevent unauthorized access, loss, alteration, or disclosure.
Only authorized personnel directly related to the purposes described may access your data.
6. Data transfer
Machu Picchu Peru Trek may share your data with third parties strictly necessary for providing the contracted services, such as:
Hotels, airlines, transport companies, or guides involved in your travel package.
Financial institutions for payment processing.
Public authorities when required by law.
All third parties must comply with the same data protection standards established by Law No. 29733.
7. Rights of the data owner (ARCO Rights)
As the owner of your personal data, you have the right to:
Access your personal information.
Rectify incorrect or incomplete data.
Cancel your data when it is no longer necessary or you withdraw your consent.
Object to the processing of your data for specific purposes.
Requests will be addressed in accordance with the procedures and deadlines established by Peruvian regulations.
8. Retention period
Your data will be kept only for as long as necessary to fulfill the purposes described or as required by law. Once the period expires, your information will be securely deleted or anonymized.
9. Updates to this notice
Machu Picchu Peru Trek reserves the right to modify or update this Personal Data Protection Policy at any time. Any changes will be published on our website and will take effect from the date of publication.
10. Contact
If you have questions or concerns about the processing of your personal data, you may contact us at:
📧 info@machupicchuperutravel.com
🌐 https://www.machupicchuperutrek.com
